To Capture HAR file from Developer tools, please follow the below steps:
1. Open Web Browser developer tools
- From PC OS hit F12 on your keyboard
- From MAC OS hit Option + ⌘ + C
- From your browser (Example from Chrome) click 3-dot menu > More Tools > Developer Tools
2. Click on the Network tab
3. Perform the action causing the issue (i.e. click the project/folder/etc.)
4. When the action is completed click the down arrow to Export HAR
5. Save file to your computer and email to us
NOTE: You will not be able to open the file, but our development team has an application to open and review the data captured.
Here's a video to demonstrating: