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Mediabox General Support
What browsers are currently supported by Mediabox?
Which browser would Mediabox recommend the most?
I requested a password reset - what do I do now?
PA - Change of Email Address
I get an error when I try to change my password
See all 10 articles
How quickly will my issue be resolved?
Web Browser Tips and Tricks
Mac users - Chrome
Mac users - Firefox
Mac users - Safari
Finding version of Mac OS
Windows users - Chrome
See all 7 articles
Mediabox Product Approval Sites
What is the best way to locate a project in a folder on Mediabox?
Is there a limit to the size of file(s) I can upload to Mediabox?
PA - How to edit your Profile details
Supported File Types
See all 6 articles
PA - Completing Invitation to Mediabox (Error Message Validating Account)
PA - How Can I Register a New Account on MyMediaBox?
PA - Non-Validated Error when self-Registering Account
PA - What do I do about an account issue?
PA - How do I update my profile on Mediabox?
PA - How do I change my password (when logged in)?
PA - Account Access is Expired (Knowledge Base)
PA - Account is Currently Suspended
PA - No Record of this Email in the System
PA - Reset Your Password/Forgot Password
Project List Questions
How do I filter projects on the project list?
How do I use the multi-select feature when filtering?
Messaging Tool Questions
What does it mean when the 'Messages' button is lit up with a red icon?
Messaging in Mediabox-PA
Viewing Licensor comments
How to Delete Projects
Uploaded a new project, is it now submitted yes or no?
How to Update Approval Form Details in your project
Deleting an attachment
See all 24 articles
How to Opt In/Opt Out of Email notifications (Reviewer/Lead Reviewer)
How to Opt In/Opt Out of Email notifications (Licensee)
Email notification details (Determine if the notification is useful for your role in PA)
How do I change the email address that email notifications are sent to?
Uploading Files (Image Generation/File Type Issues)
Mediabox DAM (Assets, Style Guide sites)
DAM - Login problems after account registration - Account Pending
DAM - Registering a new account
DAM - Changing your password
DAM - Editing your account profile
How to Manage Email Preferences (DAM)
DAM - Browsing and previewing assets
DAM - Downloading Single assets
DAM - Downloading batch previews and assets
How To Transform any Asset
Looping Issues with Zipped Files on latest MAC OS
DAM - USING ADVANCED SEARCH
DAM - USING THE BASIC SEARCH
DAM - SAVING SEARCH RESULTS
DELETING A SAVED SEARCH
RENAMING A SAVED SEARCH
Custom Media Folder Lists
Creating a media list
Adding assets to a media list
Viewing assets in a media list
Removing assets from a media list
Deleting a media list
See all 6 articles
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