Need to add the next stage and hit a roadblock while you are on a tight deadline? Please read through below troubleshooting tips for ways to resolve the issue you are experiencing.
Click Submit and nothing happens:
- Note text is formatted (copy/pasted from a document or email) or too long. Solution: Type short note directly in the field or paste from a utility like Notepad to un-format text. *Only 1000 characters including spaces are supported*
- The file added is corrupted. Solution: Add valid file
Click Add Submission and you see Product Code screen, not the screen where to add files:
- The Licensor may require the product SKU number at any stage in the approvals process.