The Support team is here to assist with any issues, questions, and training and feature requests post-implementation when your site has launched. Support includes help for all users from Site Administrator/Licensor users to Licensee/Agent End Users.
Examples of what to send to Support:
Error messages
Function not working properly
How do I xyz?
Can you do this?
I have a suggestion for Mediabox
I would like to activate an available feature
Special requests (actions that can only be performed by MyMediabox, example: bulk suspending user accounts or updating Contact Info for Licensees)
