You received the notification about MFA....What now?
What this means is if multiple users were sharing one account they will now need their own account/ need to be invited using their own email address.
1. How do you know if users are sharing accounts?
There is not an official report you can extract with this information, but there are other user reports you can pull to analyze your total active users. See Monthly Billing Active User report, User List with Registration, or Product Approval User List.
If you choose you can send an announcement to your users that MFA will be going into affect soon and they will need to contact a site administrator (specify who) if they need an account set up for additional members of their team.
2. If you need to invite new users.
Hint: There is a tool in PA and DAM to ''clone'' an active account.
This is helpful for DAM and PA if a user is assigned to multiple groups or agent companies however if this will not give licensee accounts automatic access to projects.
DAM:
PA:
3. If a ''generic'' account was being used and projects need to be transferred to a new owner you will need to use the change owner tool.
4. If the owner will stay the same but additional team members need access to projects users can be sent the following:
A new licensee team member account has been created. Your licensee team members will now be listed as an option when creating a new project via the licensee team tab in the add project widget
and for existing projects the project owner can add new team members via the team tab in the project.
Going forward make sure to add all team members that need access to your projects.
Keep in mind only the project owner can manage/add licensee team members.
If there are are large number of projects that a new licensee account will need to be added to MyMediaBox support can bulk add users to projects.
We will need the new users email address after they are invited with a description of what projects they need access to.
We can add them to all projects in another accounts project list (provide current users email address), or by specific project numbers (provide a project list report is provided).