FAQ

Default solution folder, feel free to edit or delete it.

Glossary of Terms
Glossary of terms Following are KEY terms and definitions used to describe the approvals workflow in Mediabox-PA: TERM DEFINITION   Project The mai...
Mon, 24 May, 2021 at 10:49 AM
What do I do about an account issue?
Mediabox does not manage access to the sites or to any properties. Unless your issue is a technical problem, Mediabox will not be able to assist. If you are...
Mon, 24 May, 2021 at 10:34 AM
How does the Approvals Workflow happen in PA?
  The Mediabox-PA workflow begins with creating a project. A project holds all the materials submitted for a product or SKU, including the approval form, a...
Mon, 24 May, 2021 at 10:55 AM
What is the best way to locate a project in a folder on Mediabox?
All folders can be searched easily by using Mediabox-PA’s filtering feature. If users are unsure which folder the project is in, the Advanced Search folder ...
Tue, 11 Feb, 2020 at 3:04 PM
Is there a limit to the size of file(s) I can upload to Mediabox-PA?
There is 1GB file size limit for uploading to Mediabox PA projects. The amount of files and type do not matter (see Supported File Types solution here:ht...
Wed, 10 Feb, 2021 at 4:03 PM
What types of files are Supported for Upload?
When adding a file to your project in your Licensor's Product Approval site, you don't have to worry over which format to submit it in. Most...
Mon, 24 May, 2021 at 10:42 AM
How do I edit my Profile details?
If your office has moved, or your telephone number has changed, you can update your profile details anytime.  Editing your account profile To edit your...
Wed, 10 Feb, 2021 at 4:06 PM