FAQ
Default solution folder, feel free to edit or delete it.
Mediabox does not manage access to the sites or to any properties. Unless your issue is a technical problem, Mediabox will not be able to assist. If you are...
Mon, 21 Jul, 2025 at 3:55 PM
All folders can be searched easily by using Mediabox-PA’s filtering feature. If users are unsure which folder the project is in, the Advanced Search folder ...
Mon, 21 Jul, 2025 at 4:00 PM
There is 1GB file size limit for uploading to Mediabox PA projects. The amount of files and type do not matter (see Supported File Types solution here:ht...
Wed, 10 Feb, 2021 at 4:03 PM
When adding a file to your project in your Licensor's Product Approval site, you don't have to worry over which format to submit it in. Most f...
Mon, 24 May, 2021 at 10:42 AM
If your office has moved, or your telephone number has changed, you can update your profile details anytime. Editing your account profile To edit your...
Wed, 10 Feb, 2021 at 4:06 PM
If you are not seeing your project(s), please check if you have a search or filter applied that is preventing your project from appearing within the given f...
Fri, 30 Sep, 2022 at 3:19 PM