If your account is suspended, you will need it re-activated by the Licensor Site Administrator. 


  • You will need to contact the Licensor or reach out to your contact at the company. 
  • You can find Licensor contact information on the 'Contact Us' or 'Help' page usually. 


Note: Your account access is Suspended by the Licensor Site Administrators at their discretion, for reasons such as inactivity (no recent logins). MyMediabox does not manage user access and cannot confirm why your access was suspended or reactivate your account.