Account Questions and Login Issues
These are solutions for Account questions or issues.
If you are receiving an error message like the one here: You are entering an incorrect password for your account. Please keep in mind that yo...
Mon, 24 May, 2021 at 10:46 AM
Registering a new account There are two ways to register a new account: Request access via the splash page Via email invitation Register via the sp...
Mon, 10 May, 2021 at 3:18 PM
If your account access is expired, you will need the licensor Site Administrator extend your account access. You will need to contact the Licensor or ...
Mon, 24 May, 2021 at 10:49 AM
If you have received an error message like the one below, it means the following has happened: You already have an account on a separate Licensor Mediab...
Mon, 24 May, 2021 at 10:52 AM
If your account is Pending, it has yet to be approved by the Licensor Site Administrators. Once it's approved, you will receive an email notification le...
Mon, 24 May, 2021 at 10:57 AM
If your Mediabox account is not found, then you are either entering an incorrect email address for the site, or you have yet to register for the site. ...
Mon, 24 May, 2021 at 10:58 AM
If your account is suspended, you will need it re-activated by the Licensor Site Administrator. You will need to contact the Licensor or reach out to ...
Mon, 24 May, 2021 at 11:00 AM
To edit your account profile Click the My Account dropdown menu and select Account. 2 .On the Account Home&a...
Wed, 11 Aug, 2021 at 9:43 AM
To change your password when logged in: Select Account from the My Account dropdown menu. On the Account Home page, select Change your password. Enter ...
Wed, 10 Feb, 2021 at 4:35 PM
If you have recently been invited to register to a new Licensor's MMB site you should receive an email with a ''registration link''. ...
Thu, 3 Aug, 2023 at 1:31 PM