If your Mediabox account is not found, then you are either entering an incorrect email address for the site, or you have yet to register for the site. 



  • Check the email field for an error in the address
  • Please use register option if there is one (some licensor sites do not allow users to self register, and must be sent an invitation to access).
  • Reach out to the Licensor for access with your email address


Note: Mediabox does not manage users and their access to the site(s) or site content.