FAQ

Account issues, browser requirements, etc.

MFA FAQ PT. 1 for Administrators
You received the notification about MFA....What now? What this means is if multiple users were sharing one account they will now need their own account/...
Tue, 23 Sep, 2025 at 4:37 PM
Setting Up Multi-Factor Authentication (MFA) with One-Time Passwords (OTP) in MyMediabox
Setting Up Multi-Factor Authentication (MFA) with One-Time Passwords (OTP) in MyMediabox Overview At MyMediabox, we take the security of our customers’ ac...
Thu, 18 Sep, 2025 at 6:41 PM
MFA SETUP for all users
Before setting up MFA with OTP, ensure you have the following: Authenticator Application: Install an authenticator app on your mobile device. Supported a...
Wed, 14 Jan, 2026 at 4:33 PM
BBC Licensee-How to Reload your contract rights in PA Project
How to reload Contract info in your BBC-PA Project: A 3-step guide for licensees   Dear Licensee, BBC’s Product Approval system has recently been update...
Wed, 14 Jan, 2026 at 4:36 PM