Tickets & Knowledge Base

Licensors can request Sample Tracking details in the Approvals process at certain stages of development. You will be prompted to enter the tracking informat...

Projects currently located in the Submission for Licensor folder are not ready for New Submissions. In this folder, the project is still under review by t...

Projects cannot be deleted from the system, however the licensor can Decline or Cancel a project. As the project owner, Licensee and Agents do not have ...

Adding a team member to a project gives that person access to the project. Licensee Team members are typically added when a project is first created, but ca...

Team members can be deleted from the project after the project is approved and moved to the Submissions for Licensor folder. Once deleted, they will no long...

Users can send email alerts to team members directly from the Teams tab in the Project Detail pane. To send an email alert to team members In the Project...

Additional files or a URL link can be uploaded to a project from the Project Detail pane while the project is in the New Projects folder or the Submissions ...

File attachments can be edited or downloaded while the project is in the New Projects folder or the Submissions for Licensor folder, but project owners cann...

As the project owner, you may not have the ability to delete an attachment once your submission has gone through. Some Licensors may have this opti...

Project owners can view the submission history of their projects at any time. Submission history includes Licensor comments and markup on all submissions in...