Tickets & Knowledge Base

FAQ 1

• How do I download entire folder structure?

Training 2

• Licensee/Agent: How do I get training for using the Digital Asset Management system (DAM)?
• DAM - Site Administrator Training Requests

Account Questions and Login issues 5

• How to Register a new account
• How to Edit your account profile
• How to change your password
• Error: Account Pending
• How to Manage Email Preferences

Downloading Assets 5

• How to Browse and Preview Assets
• How to Download single Assets
• How to Download multiple Assets
• How To Transform any Asset
• Error: Unable to open Zipped Files

Search Features 5

• How to Search for assets
• How to use Advanced Search
• How to Save Search results
• How to Rename a Saved Search
• How to Delete a Saved Search

Personal Media Folder Lists 6

• How to Create a Media List
• How to add Assets to a Media List
• How to View Assets in your Media List
• How to Remove Assets from a Media List
• How to Rename a Media List

View all 6